Shipping and Returns

At O 'n G Creations, we want you to be completely satisfied with your purchase. Here's what you need to know about our shipping and return policies, especially for personalized gifts.

Personalized gifts

Please note that due to the custom nature of personalized gifts, we do not accept returns or exchanges on these items. We encourage you to carefully review your personalization details before placing your order. Our team meticulously crafts each item to your specifications, and we want to ensure you are delighted with the final product.

Addressing your concerns

We understand you might have concerns about ordering personalized items online. To address these:

Accuracy: We double-check all personalization details before production.
Quality: We use high-quality materials and craftsmanship to ensure your gift is perfect.
Support: If you have any questions or concerns before placing your order, please don't hesitate to contact us.

Shipping information

We ship all our personalized gifts from Orlando, FL. Shipping times may vary depending on your location. Please check the estimated delivery date during checkout. For any questions about shipping, feel free to contact us.